Delivery
Ready-to-ship pieces are prepared as quickly as possible after payment clears. Made-to-order, bespoke, and sourced items follow the timeline confirmed in your quote.
Client care
Shipping & Returns
Every order is handled with the care expected of fine jewellery, from secure dispatch to aftercare conversations.
Secure handling
High-value orders may require identity checks, insured delivery, signature on receipt, or a private collection appointment.
Returns
Unworn eligible stock pieces can be discussed for return or exchange. Bespoke, engraved, resized, grillz, sourced watches, and made-to-order pieces are normally final sale.