Questions
FAQ
Quick answers for jewellery, watches, bespoke design, grillz, appointments, and aftercare.
How do I start a bespoke piece?
Send the brief through the contact page with your idea, budget direction, metal preference, stone direction, and deadline. We will shape the next step around the piece.
Can you source watches?
Yes. Share the brand, reference, condition, paperwork preference, and budget. We can advise whether it is a realistic brief before sourcing begins.
Do you make custom grillz?
Yes. Grillz enquiries usually begin with metal choice, tooth layout, style direction, and a moulding or fitting conversation.
Are bespoke orders refundable?
Custom, resized, engraved, sourced, and made-to-order pieces are normally final sale once work has started. We confirm terms before taking payment.
Can I book a private appointment?
Yes. Use the contact page and choose the most relevant interest. We can arrange private conversations for engagement rings, sourcing, repairs, and commissions.
